@conference{215,
  author = {Silvia Miksch and K Cheng and B Hayes-Roth},
  title = {{The Patient Advocate: A Cooperative Agent to Support Patient-Centered Needs and Demands}},
  year = {1996},
  journal = {Proceedings of the 1996 AMIA Annual Fall Symposium (formerly SCAMC)},
  pages = {144–148},
  publisher = {Hanley & Belfus},
  url = {http://www.cvast.tuwien.ac.at/sites/default/files/publications/PDF/1996/scamc_1996/mik_scamc96.pdf},
  language = {eng},
}